Privacy Policy

1. Introduction

Welcome to TheOceanLeads ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our lead generation services.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, business type, license information)
• Payment information (credit card details, billing address)
• Account credentials (username, password)
• Profile information and preferences

2.2 Lead Information

As part of our lead generation services, we collect and process information about potential customers, including:

• Contact details (names, phone numbers, addresses)
• Property information and service requests
• Communication records and conversation history
• Geographic and demographic data

2.3 Technical Information

• IP address and device information
• Browser type and version
• Usage data and website analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our lead generation services
• Process transactions and manage your account
• Communicate with you about our services
• Improve our website and services
• Ensure security and prevent fraud
• Comply with legal obligations
• Send marketing communications (with your consent)
• Analyze usage patterns and optimize user experience

4. Information Sharing and Disclosure

4.1 Lead Information Sharing

The primary purpose of our service is to connect potential customers with roofing contractors. When you purchase leads, we share the lead information with you as the purchasing contractor.

4.2 Third-Party Service Providers

We may share information with trusted third parties who assist us in:

• Payment processing (Stripe)
• Data storage and hosting (Supabase)
• Analytics and website optimization
• Customer support services
• Marketing and communication platforms

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure payment processing through PCI-compliant providers
• Regular backups and disaster recovery procedures

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Account Closure: Delete your account and associated data

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:

• Remember your preferences and settings
• Analyze website traffic and usage patterns
• Provide personalized content and advertisements
• Ensure website security and functionality

You can control cookie settings through your browser preferences, though some features may not function properly if cookies are disabled.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Lead information is typically retained for the duration of your account and may be archived for business and legal purposes.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: